08 Sep 2010 
Support Center » Knowledgebase » Quick Heal completely disappeared from the system, while upgrading it to QH 2010.
 Quick Heal completely disappeared from the system, while upgrading it to QH 2010.
Solution Hi,

Please follow below given steps , if Quick Heal on your system has completely disappeared, while upgrading it to Quick Heal 2010.
Before that please check, if Quick Heal entry is present in,

# Start->All Programs
# Control Panel->Add Remove Programs.

If not, then the steps for installing Quick Heal are as below.

# Step 1:

Visit www.quickheal.co.in/builds.asp
Here enter the serial number of your license for downloading the appropriate installer of QH.
***If you are having 12 character serial number, then get a 20 character serial number of your license first, by visiting, www.quickheal.co.in/srn2prd.htm

# Step 2:

Execute this newly downloaded file.
After execution of this file, it will start downloading the actual installer file.
Wait until the complete installer file gets downloaded.

# Step 3:

Now execute the latest downloaded installer file on your system.
This will install Quick Heal 2010 on your Pc.

# Step 4:

After completing the installation, register QH by using the option, "Register Quick Heal" and by entering the 20 character serial number / product key of your license.

# Step5:

In Quick Heal 2010 you do not need activation number for reactivating your license, hence preserve the 20 character serial number for future use.

For any difficulty while following these steps, please contact us at support@quickheal.com

Best regards,
Quick Heal Team.



Article Details
Article ID: 59
Created On: 26 May 2010 03:24 PM

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