Knowledgebase
Quick Heal Mobile Security hangs during the registration process.
Posted by Sushant Dashputre on 24 November 2012 03:10 PM

Solution: 

  • Please make sure that no other Security Applications are installed on your phone. Also check your phone has enough memory for the application to run. You can try closing all other running applications and then try registering.
  • Also make sure you have the latest version - 1.01. 32 or higher of Quick Heal mobile security installed on your Handset and not an outdated version. The fix is included in this version.

Steps to check the version.

- You can check the version of Quick Heal Mobile Security installed on you phone in the about screen of Quick Heal Mobile Security.

- Open Quick Heal Mobile Security application.

- On the application Dashboard, tap on the device Menu button.

- Tap on the Help button.

- Tap on About option.

Download latest version by visiting

 www.quickheal.com/qhms             from your mobile phone or

www.quickheal.com/builds.asp      from your PC and entering the product key.

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