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EPS Client Update issue “Up to date error” after 12 Nov VDB
Posted by Arvind Suryavanshi on 23 November 2015 01:01 PM
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Hello, You might face update issue at client end. Enviornment:-
Your update manager will have latest update but client shows virus data base of 12th Nov, 2015. Issue:- While updating Quick Heal client, it gives "up to date" messge & doesn't get update any more after 12th Nov, 2015. Resolution:- Apply given patch on EPS console system. After Applying patch, issue will get resolved. Procedure to apply patch. 1) Download patch & extract it. 2) Downloaded patch is given for 32 bit & 64 bit operating system. To identify your operating system, visit below link. http://www.quickheal.co.in/os-architecture 3) Apply appropriate patch with respect to your operating system artitecture. 4) To apply patch, you need to give below password. Password:- irt@123
Note:- This patch must be applied if VDB of client is 12th Nov, 2015 & you will get message " Copy is upto date".
Regards, Arvind
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