Knowledgebase
How to Block / Trace / Wipe data when device is lost
Posted by Premsai B. on 22 May 2013 10:46 AM


Quick Heal Mobile Security helps you to locate your lost or misplaced device, here are the below codes used to track your device.

Block :-  To Block the lost device remotely, send SMS to the lost device "Block" <Seceret Code>

eg: Block 123456

Wipe:- To wipe the configured datas in Quick Heal antitheft in the lost device remotely, send SMS to the lost device "Wipe" <Seceret Code>

eg: Wipe 123456

The data mentioned under Antitheft option will be wiped.
During the wipe data configuration under antitheft option, If "Enable Personal Data" option is enabled, The SMS, Calender Events and Contact will also be wiped.

Trace :-  To Trace the lost device remotely send SMS to the lost device "Trace" <Seceret code>

eg: Trace 123456

After sending the SMS, you will get the co-ordinates of longitude and lattititude of the current location of your lost phone. These co-orinates can be used to know the name of location.

Important :

  • If you have activated DND on your phone, you will not be able to recieve the co-ordinates.
  • If the Android Version of lost phone is 2.2 or below, GPS will be enabled automatically.
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