Description: This error may encounter while updating EPS client from client end for the first time after installing Quick Heal End Point Security 5.0.

Steps to Resolve:

To resolve this issue, the first update to all EPS clients has to be performed by sending the Update Notification through EPS Console and the steps for the same are as follows:

• Open EPS Console web page by providing the required credentials.
• Go to ‘Clients’ section >> Client Action.
• Click ‘Update’ and Select the clients to be updated.
• Click ‘Notify Update Now’ to send update notifications to all EPS clients.
• The Update Notification results can be viewed under ‘Result’ column.

If the issue still persists, submit a ticket from http://www.quickheal.com/submitticket